Complaint Handling....Discussing Process Requirements and Identifying Process Efficiencies
May 12, 2011
Regulators and Company Experts Weigh In on Complaint Handling

Faculty:
Michael Calabro - Prudential Financial
Kenneth Gould - Liberty Assurance Company of Boston
Keith Nyhan - New Hampshire Department of Insurance
Jeff Rohaly - Pennsylvania Insurance Department
Curt Wilson - Liberty Life of Boston
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